How We Work

Every great customer experience starts with seeing things through your guest’s eyes. Our packages are designed to give you insights that turn into action — and action that turns into more bux for your business.

The Snapshot (Basic Package)

A quick but powerful first look into your guest experience.

1 discreet immersion visit to experience your establishment exactly as your customers do
Basic written feedback capturing key observations

Perfect for businesses who want a clear first impression of how they’re doing — and where they can improve.

The Deep Dive (Comprehensive Package)

Our most recommended starting point for meaningful change.

1 discreet immersion visit for a full guest journey evaluation
Detailed written feedback offering a thorough, structured account of the experience
2-hour in-person or virtual strategy meeting to discuss how to elevate your service (scheduled several days/weeks after immersion visit)

Ideal for establishments ready to go beyond “what’s working” and actively fix what’s not. This is where we roll up our sleeves together.

The Masterplan (Customized Package)

Tailored for brands who want a complete, ongoing evaluation.

Number of immersion visits agreed upon by you and the Feedbux team for a richer, more detailed picture
In-depth written feedback after each visit
Multiple strategy sessions (number to be agreed) to plan and track improvements

Best for businesses that want consistent, measurable upgrades to customer experience over time — with Feedbux as your partner every step of the way.

The Inside Track (Consulting Package)

Hands-on, long-term collaboration with a dedicated Feedbux Coach.

Regular site visits for real-time observation and assessment
Ongoing improvement sessions to refine service and operations as you go

Perfect for brands that want a trusted advisor embedded in their journey to excellence.

Not sure which package fits you best?

Let’s talk. The Feedbux team will help you choose (or design) the package that matches your goals — and delivers the results you need.

Page updated

Google Sites

Report abuse